Last Updated: October 6, 2026

Welcome to ZUPNORIVA™.

These Terms of Use describe the conditions and guidelines for accessing and using the ZUPNORIVA™ website, including browsing products, viewing content, contacting customer support, and using related online services.

The website zupnori.com is owned and operated by:

Hangzhou Chengwei Network Technology Co., Ltd.
under the ZUPNORIVA™ brand.

Throughout these Terms of Use, the words “we,” “us,” and “our” refer to Hangzhou Chengwei Network Technology Co., Ltd., unless otherwise stated.

By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms of Use together with our Privacy Policy and other applicable website policies.

If you do not agree with these Terms, please do not use our website or related services.

Data Accuracy

You are responsible for ensuring that any information you provide to ZUPNORIVA™ is accurate, complete, and current.

This includes information provided through:

• Customer accounts

• Order forms

• Contact requests

• Customer service communications

If your information changes, you should update it when necessary to ensure accurate service.

Privacy Policy

Your personal information is collected, used, stored, and protected according to our Privacy Policy.

By using zupnori.com, you acknowledge and agree that information provided through:

• Website interactions

• Purchases

• Email communications

• Customer support requests

may be processed according to our privacy practices.

Website Access and License

ZUPNORIVA™ grants you a limited, personal, non-transferable right to access and use this website for lawful shopping and informational purposes.

All website materials, including:

• Text

• Product descriptions

• Images

• Logos

• Graphics

• Layouts

• Software

• Website design elements

are owned by or licensed to ZUPNORIVA™ and protected under applicable copyright, trademark, and intellectual property laws.

You may view or use website content only for personal, non-commercial purposes.

You may not:

• Copy or reproduce website materials for commercial use

• Modify or redistribute website content without authorization

• Use automated tools to collect website information without permission

• Attempt to interfere with website operation or security

• Use our content to create misleading copies of our website

Unauthorized use may result in termination of access rights.

User Responsibilities

When using our website, you agree not to:

• Provide false or misleading information

• Violate applicable laws or regulations

• Upload harmful files or malicious software

• Attempt unauthorized access to website systems

• Collect personal information from other users improperly

• Engage in fraudulent activities

You are responsible for your own activity while using our website.

Content Submitted by Users

If you submit reviews, comments, feedback, images, or other materials through our website, you confirm that:

• You own or have permission to provide the content

• The content does not violate third-party rights

• The content is not unlawful, harmful, abusive, or misleading

By submitting content, you grant ZUPNORIVA™ permission to use such materials for business purposes, including improving customer experience and displaying customer feedback.

Personal information submitted through these channels remains protected according to our Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites, payment providers, or external services.

These links are provided for convenience only.

ZUPNORIVA™ does not control or guarantee:

• Third-party content

• Security practices

• Privacy policies

• Service availability

Your use of external websites is subject to their own terms and policies.

Disclaimer

To the maximum extent permitted by applicable law, ZUPNORIVA™ provides this website and its content on an “as available” basis.

While we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that:

• The website will always operate without interruption

• All information will always be error-free

• External services will always remain available

• Website access will always be completely secure

Your use of this website is at your own discretion and risk.

Limitation of Liability

To the fullest extent permitted by law, Hangzhou Chengwei Network Technology Co., Ltd. shall not be responsible for indirect, incidental, special, or consequential damages arising from:

• Website use

• Website interruptions

• Third-party services

• Unauthorized access

• Use of products purchased through our website

Nothing in these Terms removes consumer rights that cannot legally be excluded.

Indemnification

You agree to protect and hold harmless ZUPNORIVA™, Hangzhou Chengwei Network Technology Co., Ltd., and related parties from claims, losses, damages, or expenses resulting from:

• Your violation of these Terms

• Your misuse of the website

• Your violation of applicable laws

• Your infringement of third-party rights

Electronic Communications

When you contact us electronically or use our website, you agree to receive communications from us electronically.

Communications may include:

• Emails

• Website notices

• Order-related messages

• Customer service responses

Electronic communications satisfy applicable requirements for written communication where permitted by law.

Website Content and Reviews

ZUPNORIVA™ may provide areas where customers can submit reviews, comments, or feedback.

We reserve the right to review, modify, restrict, or remove content that:

• Violates these Terms

• Contains harmful material

• Infringes third-party rights

• Is unlawful or inappropriate

We are not responsible for opinions expressed by individual users.

Trademarks and Copyrights

All trademarks, logos, brand names, designs, and other intellectual property displayed on zupnori.com belong to:

ZUPNORIVA™

or their respective rights holders.

You may not use our trademarks, logos, or branding without prior written permission.

Intellectual Property Concerns

ZUPNORIVA™ respects the intellectual property rights of others.

If you believe that content on our website infringes your intellectual property rights, please contact us with:

• Identification of the protected work

• Description of the suspected infringement

• Your contact information

• Evidence supporting your claim

We will review valid requests and take appropriate action where necessary.

Force Majeure

ZUPNORIVA™ shall not be responsible for delays or failures caused by events beyond reasonable control, including:

• Natural disasters

• Severe weather

• Government actions

• Transportation interruptions

• Network failures

• Public emergencies

• Other unavoidable circumstances

Risk of Loss

Products purchased through zupnori.com are shipped through third-party carriers.

Delivery responsibility and related risks are handled according to applicable shipping terms and our Shipping Policy.

Dispute Resolution

If you have concerns regarding our website, products, or services, we encourage you to contact customer support first.

Many issues related to:

• Orders

• Payments

• Shipping

• Returns

• Refunds

can be resolved through direct communication.

Any disputes will be handled according to applicable laws and jurisdiction requirements.

General Terms

If any section of these Terms of Use is found invalid or unenforceable, the remaining provisions will continue to apply.

Failure to enforce any provision does not waive our right to enforce it later.

These Terms, together with our website policies, represent the agreement governing your use of zupnori.com.

Changes to These Terms

ZUPNORIVA™ may update these Terms of Use when necessary.

Changes may occur due to:

• Business updates

• Website improvements

• Legal requirements

• Service changes

The updated version will be posted on this page with a revised date.

Your continued use of the website after updates means you accept the revised Terms.

Assignment

You may not transfer your rights or obligations under these Terms without written permission.

ZUPNORIVA™ may transfer or assign these Terms where necessary for business operations.

Entire Agreement

These Terms of Use, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other published policies, form the complete agreement regarding your use of our website.

How to Contact Us

If you have any questions regarding these Terms of Use, please contact us:

Brand Name: ZUPNORIVA™

Legal Company Name:
Hangzhou Chengwei Network Technology Co., Ltd.

Owner:
Li Gang

Primary Website:
zupnori.com

Business Address:
Room 1-362, Newwan Science and Technology Innovation Park, Newwan Town, Qiantang District, Hangzhou City, Zhejiang Province

Customer Support Email:
service@zupnori.com

Customer Service Phone:
+86 17673854557